Welcome to Trouble Ticket Express Setup Wizard

Step 1. Setting Data Directory

Trouble Ticket Express requires read/write access to some directory in order to store its data files. The directory must exist and be writeable to Trouble Ticket Express scripts. Default settings assume usage of the directory you have uploaded the script to, that is

/home/sites/41a/5/5df73c99ba/public_html

To use the directory above click "Use Default Data Directory" button. Please be advised that some hosting providers do not allow scripts to write data into scripts directory, in such a case you will see Internal Server Error page after clicking on "Use Default Data Directory" button. You will need to restart Setup Wizard and specify alternate data directory.
To setup alternate Data Directory please enter absolute filesystem pathname of the directory. The directory must exist and be writeable to Trouble Ticket Express scripts (set access rights to 777 on Unix). Please be advised that filesystem pathname is not an URL, that is

/home/www.mysite.com/htdocs/datadir is a filesystem path, while

/datadir and http://www.mysite.com/datadir - are URLs
Data Directory:



rev. 3.02